3.3.0 Introduction to Root Cause Analysis (RCA)

MAINTENANCE AND RELIABILITY

 

DESCRIPTION:

This course is designed to teach the attendees how to use three of the most popular and useful problem-solving techniques available today – Five Whys, Logic Tree, and Causal Factor Mapping. Class lectures will be reinforced with numerous practice opportunities, so the attendee will feel comfortable going back to the job and immediately attacking chronic plant problems and incidents.

 

RECOMMENDED AUDIENCE:

This course is recommended for craftspeople, first line supervisors, engineers, and managers who may participate in rca investigations of chronic equipment problems or serious incidents related to the environment or safety. Additionally, upper-level managers who want to understand how rigorously applying rca techniques can bolster bottom line results should attend. Lastly, people who desire to learn how to facilitate rca investigations should attend as this course is a prerequisite to the rca facilitators course.

 

YOU WILL LEARN:

  • What the 5 Whys analysis technique for failure analysis is
  • When 5 Whys is appropriate to use
  • The primary objective of the 5 Whys approach
  • How to engage everyone at the plant in 5 Whys analysis
  • How to find root causes that can benefit corporate goals regarding OEE, injuries, environmental incidents, etc.
  • What the Logic Tree technique for failure analysis is
  • When it is appropriate to use the Logic Tree
  • The primary benefits of the Logic Tree approach
  • Why gathering and preserving evidence is critical to RCA
  • How to find the best solutions once you have found the causes
  • How to ensure that solutions are implemented and that they are effective
  • What the Causal Factor Mapping technique for failure analysis is
  • When it is appropriate to use Causal Factor Mapping
  • The primary benefits of the Causal Factor Mapping approach
  • How to establish triggers to know when RCA is appropriate
  • How to find the chronic failures that are creating the most losses
  • How to implement an RCA process at your plant

COURSE DURATION:

3 days